How to Rescue Your Photos From the My Secret Folder iPhone App

Updated on January 13, 2018
Bill Yovino profile image

Bill has been an information systems professional for more than twenty years. He enjoys writing about cooking and local history.

My Secret Folder's Crowdfunding Page
My Secret Folder's Crowdfunding Page

Crowdfunding to Fix a Software Problem?

If you have upgraded your iPhone or iPad to iOS 11, the My Secret Folder app will no longer work and you can't retrieve your files via the app. This article will show you how to recover those files using other means.

Red Knight Interactive, the creators of the app, have started a crowdfunding page to raise money to fix the problem. I'm sure their intentions are pure, but skeptics might see it differently. Here is a quote from the page.

"This is a frustrating and heartbreaking end for the My Secret Folder application, as the company no longer has the time, money and resources to develop an update for the application that will support Apple’s new 64-bit only iOS 11.

If you have content in My Secret Folder and you are about to upgrade to iOS 11 or already have upgraded like many of you have, perhaps you will purchase a new iPhone 8 or iPhone X over the coming months etc, we recommend that you contribute to this new crowdfund so we can fund the app update and transfer your content out of either My Secret Folder or My Secret Folder Classic before you lose it forever!"

How To Rescue Your Files For Free

Don't despair. There is a way to recover your files from the My Secret Folder app without waiting for Red Knight to reach their crowdfunding goal. The methods shown below are for PC but will work on Mac with some modifications that are probably obvious to Mac users.

What you will need:

  1. A PC or Mac that has iTunes installed.
  2. Your iPhone or iPad that has My Secret Folder containing your files.
  3. iExplorer software for PC or Mac as appropriate (Free Download)


Getting Started - Connect Your Device to the Computer

Going forward I will refer to iPhones but these instructions are the same for iPads.

  1. Connect your iPhone to your computer via the USB cable.
  2. Launch iTunes.
  3. Click on the device icon as circled in the screenshot below.

Click on the device icon
Click on the device icon

Make a Backup of Your iPhone

(See photo below)

Make sure "This Computer" is checked and "Encrypt iPhone backup" is NOT checked.

Click the "Back Up Now" button and wait for it to complete. It can take several minutes depending on the size of the backup and the speed of your computer.

Backup the device
Backup the device

Extract the My Secret Folder Files From the Backup

If you haven't already installed iExplorer on your computer, do so before proceeding. The link for the free download is above.

  1. Launch iExplorer on your computer.
  2. Click on "Continue in Demo Mode"
  3. Find the device name in the list on the left side.
  4. Expand the choices by clicking on the arrow to the left of the device name.
  5. Click on "Backup" to see if this is the most recent backup.

Find the most recent backup of your device
Find the most recent backup of your device

Find the My Secret Folder App

When you have found the most recent backup,

  1. Expand Backup
  2. Expand Backup Explorer.
  3. Click on "App"
  4. Scroll down to find "com.red.msf".
  5. Double-click "com.red.msf".

Note: If you have the "Lite" version of My Secret Folder, look for "com.red.msflite". If you have an older version, try looking for "com.brightai.SecretFolder".


Double-click "Library" To See The Files

Click "Export" and Choose to Export Everything or Just Selected Files

Choose a Location to Save the Files

Your Files Have Been Rescued

I've noticed that video files are saved with their proper file extensions but on my PC, the photos are saved without an extension. Renaming them and adding ".png" did the trick for me. If that doesn't work, try ".jpg". Some applications will open an image file even if it has the wrong extension, some won't. If you still can't view them and have a Windows-based PC, try downloading the freeware program Irfanview, which can work with many types of image files. It will open the file and rename it with the correct extension.

I've installed the "Lock Photos Secret Photo Vault" app by Mo Wellin from the App Store as a replacement for My Secret Folder. The free version works well but it plays a commercial each time you open it. After a few times I decided to spring for the $2.99 for the upgrade which has no commercials. I chose this app because of the reviews but there are other similar apps available.

© 2017 Bill Yovino

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    • Bill Yovino profile image
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      Bill Yovino 6 days ago

      @Hajar - Wenn Sie ein iTunes-Backup auf Ihrem Computer haben, können Sie die Dateien retten.

    • Bill Yovino profile image
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      Bill Yovino 6 days ago

      @JJ People have told me that they were able to rescue notes but I wasn't able to get it to work. Red Knight has come out with an update for the app. You may want to try that.

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      JJ 9 days ago

      Hi Bill,

      Do you know if this works to recover the "notes" files? I can't seem to find the files as I had important notes written down. The pictures worked fine though.

    • Bill Yovino profile image
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      Bill Yovino 4 weeks ago

      @Nick Ryan. Glad it worked, thanks for the update!

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      Nick Ryan 5 weeks ago

      Worked a treat.

      Thanks Bill

    • Bill Yovino profile image
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      Bill Yovino 6 weeks ago

      Nick - Yes, it will work with My Disk App. It will show up in the backup as com.galaxystudio.privatediskfree

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      Nick Ryan 6 weeks ago

      Will this solution work with the My Disk App (multi coloured umbrella on yellow background icon)

    • Bill Yovino profile image
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      Bill Yovino 2 months ago

      @Michael Green - I saw that. Some people with older versions of the app will still need to use this method. I would be reluctant to trust them going forward, so I suggest you find another app to store your files. As long as you have the space, there is no harm in keeping two sets of them.

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      Michael Green 2 months ago

      They’ve updated the app so it is compatible with the new iOS!!

    • Bill Yovino profile image
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      Bill Yovino 2 months ago

      JEP, I'm not familiar with Secure Vault but I'm guessing this might still work for you. You backup your entire iPhone or iPad in iTunes, not just the app.

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      JEP 2 months ago

      None of these worked for me. My app is called Secure Vault but maybe was an earlier iteration. I could find the folder (on a mac) but there are no files. I went into itunes and there doesnt seem to be a way for me to make the backup select that app as a backup. I can see there are about 7gigs in the app, but I dont think I can figure out how to get it to back up that actual content of the app.

    • profile image

      Larry 3 months ago

      I found them in the com.brightai folder. Thank you Bill and Donna. You guys are great!

    • Bill Yovino profile image
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      Bill Yovino 3 months ago

      @Donna. Thanks for that information. I'll add it to the article.

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      Donna 3 months ago

      You're awesome. I found if you can't find com.red.msf fold (I couldn't) BUT it WAS under com.brightai.SecretFolder

      Thank you so much!

    • Bill Yovino profile image
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      Bill Yovino 3 months ago

      @Larry. Do you have the "Light" version of My Secret Folder? If so, look for "com.red.msflite" in your backup.

    • profile image

      larry 3 months ago

      i dont see the com.red.msf folder :/

    • profile image

      marshall 3 months ago

      You are amazing!! Thank you so so much!!

    • profile image

      The Dave 3 months ago

      You're a living legend. They will write stories and sing songs of your heroism.

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      thanks 3 months ago

      this is brilliant !! thanks a lot

    • Bill Yovino profile image
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      Bill Yovino 3 months ago

      @VF. So glad that it helped you. Thanks for the kind words!

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      VF. 3 months ago

      Bill Yovino,

      You are the best, I was able to retrieve all my stuff, and it didn’t work as first then I rename all the pictures with .png. Now I have all my stuff.

      Thank you sir thank you thank you you are amazing

    • Bill Yovino profile image
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      Bill Yovino 3 months ago

      Thanks, Bobby. I'm glad it workded for you and appreciate the feedback

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      Bobby 3 months ago

      Bill,

      Thanks!!!! these directions are spot on.

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      Seb 4 months ago

      Thanks Bill, not the end of the world if unrecoverable!

    • Bill Yovino profile image
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      Bill Yovino 4 months ago

      Hi Seb, I added a note and tried retrieving it but have had no success. I'll keep searching.

    • Bill Yovino profile image
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      Bill Yovino 4 months ago

      Hi Seb. The version of the app on my iPad2 is v1.2. I'm not sure if that was from Red Knight or the previous owner. I didn't have any text files on it but I'll add some and see if I can rescue them. Check back here in a couple of days.

    • Seb Rodrigues profile image

      Seb Rodrigues 4 months ago

      Hi Bill! I have the original app by BrightAI, so the Red Knight update won't help me apparently. I've recovered the cached photos from this method, but not the text files - do you have any idea how I could recover those?

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