Asus T100/T200 Touchscreen Not Working? Here's a Solution.

Updated on October 25, 2016

Asus Transformerbook laptops are not immune to driver problems

Given that Asus T100 and T200 are one of the best laptop-tablet hybrid devices for their price in the market currently, one would expect that they can run fine and the users won't need to be annoyed with small problems at every Windows startup.

Here's a small list of problems one can face in Asus T100 and T200 at any time:

  • Touch screen not working
  • Touchpad not responsive
  • WiFi Adapter stops connecting to the network
  • Touchscreen/touchpad driver goes missing overnight

Asus T200 touchpad in the detachable keyboard
Asus T200 touchpad in the detachable keyboard | Source

What Transformerbook do you own?

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How To Solve T100/T200 Touchscreen problem

If the touch screen of your tablet is not working, it is not a unique problem for your device only. Thousands of Asus Transformerbook users have reported touchscreen failure at one point or another in their usage.

I, personally, had this problem the day after I bought it. At first, I thought it was due to a defective unit that was accidentally shipped to me. After some research, it was clear and evident that hundreds of others reviews complain the Asus customer service of the touchscreen complication.

My Asus T100 tablet/laptop
My Asus T100 tablet/laptop

Solve the T100/T200 Touchscreen issue with one simple trick

  • Go to your computer’s device manager. It can be accessed by typing “Device Manager” in the Start Screen.
  • If you want to reach the manager without any shortcuts, you can also access the device manager window through your PC settings. In the desktop, right click on My PC. Select Properties and go to the “Device Manager”.
  • If there is no "My PC" in the desktop, just start typing "PC" from the Windows 8 Start screen itself.
  • Toggle the I2C Device on and off. To do this, right-click on the device, then click Disable. After the screen refreshes, right-click on it again, then click Enable. Be cautious not to uninstall the device, as it would require you to install the touchscreen driver otherwise.
  • Your tablet should start responding to touch input.

There is a simpler step-by-step procedure for fixing the causes of touchscreen mess in both T100 and T200. This complication has not yet been reported by many in the Asus T300 Transformerbook, but if the problem appears, it can be solved with this simple step.

Asus T100 Drivers

If you somehow uninstalled the device or the driver needs to be re-installed, the drivers for all hardware of Asus T100 can be downloaded at the official Asus website.

Drivers for both Windows 8 and Windows 10 (32-bit) are available for download there.

Touchpad Enabled
Touchpad Enabled

How To Solve Touchpad Problem

Turns out, if your touchpad in the keyboard is also not working, you can toggle the input device on and off. This will make the touch pad start working again.

Here’s the procedure:

  1. Check if the touchpad driver is not corrupted. Type "Device Manager" in your Start Screen and click on the first option that pops us. Check if any of the input devices is disabled or turned off.
  2. Check if you accidentally somehow turned the touch pad off. In the T200, the option to toggle the touchpad is in the F9 key. Press the Function key (fn) + F9 key and check again.

What about the problem in Windows 10?

Windows 10 on Asus T100 has not been the best experience for me so far. A good thing about upgrading to Windows 10 is that I haven't had the occasional touchscreen issue. A bad thing is that when it does happen, the reason is pretty clear.

  • Whenever you close the lid and turn it back on, boom—the touchscreen is gone! You have to follow the steps again to revive the touch.

ASUS Transformerbook T200 is one versatile notebook, but just like its T100 counterpart, it can suffer from minor glitches and software problems. The Transformerbook series is no stranger to problems in network adapter, drivers in auxiliary hardware and problems in its keyboard touchpad and in the touchscreen display.


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    • profile image


      2 weeks ago

      Thank you so much, it worked for my laptop. i am so nervous when the touch pad isn't working, but now everything back to normal. =) Thanks again

    • profile image


      3 months ago

      thank you! Got it working!

    • profile image


      3 months ago

      Thank you very much, it was very helpful.

    • profile image


      4 months ago

      Works! Thanks Roberto.

    • profile image


      5 months ago

      I had trouble getting my touchscreen to work, this was a perfect fix (for now?)

    • profile image


      6 months ago

      Works. Thank you!

    • profile image


      7 months ago

      I had to get a usb to mini dongle to use a regular keyboard and mouse

      Goto device manager

      Goto human interface devices

      Right click I2c hid device

      Disable then enable

      Right click I2c again

      Click on the power mgmt tab

      Deselect allow the computer to turn off this device to save power option

      Click ok

    • profile image


      7 months ago

      Im not finding the i2c. My HID Touchscreen module in Device manager is gone completely. ASUS T100

    • profile image

      alyssa h. 

      8 months ago

      when i go to device manager there is no 12c, so what do i do?

    • profile image


      9 months ago


    • profile image

      Henry Thor 

      10 months ago

      Thanks, your instructions worked fine. Got my tablet working again.

    • profile image


      10 months ago

      Thank you, this is the most understandable solution I could find, so easy.

    • profile image


      10 months ago

      How can this issue be resolved for the tablet with the android operating system?

    • profile image

      Ganesh Sonwane 

      10 months ago

      Thank u so much, it worked.

    • profile image


      12 months ago

      Wow! That was so easy! Thanks a lot!

    • profile image


      14 months ago

      thanks a lot ^^

    • profile image

      Rich P 

      14 months ago

      Roberto, you're a star! Had the touchscreen issue and this sorted it a treat. Many thanks

    • profile image


      15 months ago

      It works!!! thank you so much!!

    • profile image


      15 months ago

      where to buy touchscreen of t100. mine was philippines?

    • profile image


      15 months ago

      Superb... worked for me. Thanks

    • profile image

      Your boi 

      16 months ago

      My keyboard and touch screen work but when I type the key on the touchscreen light up but nothing gets typed. Have any suggestions?

    • profile image


      16 months ago

      I updated my chipset from the asus website and everything started working.

    • profile image


      17 months ago

      Thank you so much, Roberto. I had the touch"screen" issue, as opposed to touchpad, and this worked like a charm! :)

    • profile image


      20 months ago

      wow this realy works thanks man


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