Microsoft Outlook is a great email client. It has various features which you may not get in other email clients. It can effortlessly handle various email accounts with no problem. But sometimes you may encounter some serious problems while using Microsoft Outlook client. Generally, the problem occurs while sending or receiving an email message. If you've been noticing that you can't send or receive an email from the last few days, it's the time to check few things here. You must read this article if you receive this Outlook error message - 0x80042108.
Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
Here you're asked to contact your server administrator or Internet service provider to resolve this Outlook error. But sometimes they may not help you in fixing the problem. So it becomes a challenge for Outlook users to resolve this problem on their own. I can help you here. Generally, you're likely to receive this Outlook error message if your Antivirus or any other security program behaves abnormally.
Outlook Error 0x80042108 - Common Reasons
Before you can learn how to resolve this Outlook error, you should be familiar with the reasons behind this error message. The most common reasons are given below:
- Maybe an SSL (Secure Sockets Layer) is enabled but you don't need it.
- You are running Norton Personal Firewall 2002 or Norton Internet Security software.
- It might be the default gateway problem.
- Or maybe your hard disk drive contains corrupt files.
How to Fix Outlook Error 0x80042108?
It's pretty hard to detect the actual reason behind this Outlook error message. So I've listed multiple fixes here. You should try them one by one.
Fix #1 - Restart Microsoft Outlook
Many errors are successfully resolved just by restarting the Microsoft Outlook client. So before you can try anything, you must restart Microsoft Outlook.
Fix #2 - Reinstall Microsoft Office
If you're still facing the error message, maybe you should try to reinstall Microsoft Outlook. If you've recently updated Microsoft Office or Outlook, this might be the reason. You should undo the update by using the System Restore. And then you can try to reinstall Microsoft Office.
Fix #3 - Remove and Re-create Email Account
If both the above tricks fail or don't work, you should remove the email account and recreate it with the same email account.
Fix #4 - Disable Antivirus Program
Maybe the Antivirus program is causing this error message. So you should better disable email scanning in Norton or McAfee or whatever Antivirus program you're using. Close your Microsoft Outlook client, and open it again. Now check if you can send or receive email messages.
Fix #5 - Uninstall/Remove Antivirus Program
If disabling the Antivirus program doesn't help you, maybe you should try to uninstall or remove the Antivirus program from the system. Go to the Control Panel > Add/Remove Programs, and remove the Antivirus program you're using. If the problem is fixed, this means the Antivirus program you were using, was outdated. You should download the updated version.
Fix #6 - System Restore
If nothing works for you, you should do a system restore to undo whatever you've done previously.
Fix #7 - Check the Default Gateway
This might be the default gateway problem so you better check it. On the high-speed Internet,
- Go to Control Panel > Network Connections.
- Right-click the Local Area Connections, and choose Properties > Highlight Internet Protocol (TCP/IP) > Properties.
Make sure you're using the correct gateway.
Fix #8 - Repair Corrupt System Files
According to Microsoft, you're likely to receive this error message due to corrupt system files. So you should better repair system files by using the System File Checker tool.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.