How to Fix Microsoft Outlook Error 0x80042108

Updated on March 15, 2018

Microsoft Outlook is a great email client. It has various features which you may not get in other email clients. It can effortlessly handle various email accounts with no problem. But sometimes you may encounter some serious problems while using Microsoft Outlook client. Generally, the problem occurs while sending or receiving an email message. If you've been noticing that you can't send or receive an email from the last few days, it's the time to check few things here. You must read this article if you receive this Outlook error message - 0x80042108.

Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

Here you're asked to contact your server administrator or Internet service provider to resolve this Outlook error. But sometimes they may not help you in fixing the problem. So it becomes a challenge for Outlook users to resolve this problem on their own. I can help you here. Generally, you're likely to receive this Outlook error message if your Antivirus or any other security program behaves abnormally.

Outlook Error 0x80042108 - Common Reasons

Before you can learn how to resolve this Outlook error, you should be familiar with the reasons behind this error message. The most common reasons are given below:

  • Maybe an SSL (Secure Sockets Layer) is enabled but you don't need it.
  • You are running Norton Personal Firewall 2002 or Norton Internet Security software.
  • It might be the default gateway problem.
  • Or maybe your hard disk drive contains corrupt files.

How to Fix Outlook Error 0x80042108?

It's pretty hard to detect the actual reason behind this Outlook error message. So I've listed multiple fixes here. You should try them one by one.

Fix #1 - Restart Microsoft Outlook

Many errors are successfully resolved just by restarting the Microsoft Outlook client. So before you can try anything, you must restart Microsoft Outlook.

Fix #2 - Reinstall Microsoft Office

If you're still facing the error message, maybe you should try to reinstall Microsoft Outlook. If you've recently updated Microsoft Office or Outlook, this might be the reason. You should undo the update by using the System Restore. And then you can try to reinstall Microsoft Office.

Fix #3 - Remove and Re-create Email Account

If both the above tricks fail or don't work, you should remove the email account and recreate it with the same email account.

Fix #4 - Disable Antivirus Program

Maybe the Antivirus program is causing this error message. So you should better disable email scanning in Norton or McAfee or whatever Antivirus program you're using. Close your Microsoft Outlook client, and open it again. Now check if you can send or receive email messages.

Fix #5 - Uninstall/Remove Antivirus Program

If disabling the Antivirus program doesn't help you, maybe you should try to uninstall or remove the Antivirus program from the system. Go to the Control Panel > Add/Remove Programs, and remove the Antivirus program you're using. If the problem is fixed, this means the Antivirus program you were using, was outdated. You should download the updated version.

Fix #6 - System Restore

If nothing works for you, you should do a system restore to undo whatever you've done previously.

Fix #7 - Check the Default Gateway

This might be the default gateway problem so you better check it. On the high-speed Internet,

  • Go to Control Panel > Network Connections.
  • Right-click the Local Area Connections, and choose Properties > Highlight Internet Protocol (TCP/IP) > Properties.

Make sure you're using the correct gateway.

Fix #8 - Repair Corrupt System Files

According to Microsoft, you're likely to receive this error message due to corrupt system files. So you should better repair system files by using the System File Checker tool.

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)