What Is Page Fault in Nonpaged Area?


What do you do with the following error message on a blue screen?


"Page fault in nonpaged area" is the error message for the 0x50 stop error on a Windows PC. But what does that mean?

At its most basic, the error means that your PC asked for a page of memory in order to continue, and the page was not available. Windows, as a result, was unable to continue the processes it was running, and crashed with what is commonly known as the Blue Screen of Death (BSOD).

Below, we'll break down the different parts of this error message to help you understand what it means, and then discuss how to fix it.

Windows error, or "blue screen of death" (CC BY 2.0).
Windows error, or "blue screen of death" (CC BY 2.0). | Source

What is the Non-Paged Area?

Your PC contains many different components that are used for storing data, these include - among others - the hard drive and random access memory (RAM). One of the major differences between an hard drive and RAM is the duration of storage. RAM is the dynamic, short-term storage, that only remembers it's contents while the computer is on and running. This is opposed to permanent hard drive storage, which stores data while the computer is off.

RAM is faster to read than hard drive storage, and contains the information required for the computer to process its current active task. When there is too much data to all be held in RAM, data that is not actively in use is stored temporarily in the page file, a location on the hard drive that the computer uses as additional RAM storage. Pages of memory are swapped between the physical RAM and the page file on the hard drive as required for a given task.

The Non-Paged area is an area of memory that contains data that is critical for the running of the system. This data is always required, so instead of swapping the data back and forth between the RAM and the page file, the data is kept constantly in RAM, in the non-paged area. Essentially this area is where data that should not be moved from RAM to the page file is stored.

What's Causes Page File Errors?

This error occurs when Windows attempts to access critical data from memory that was supposed to be stored in the Non-Paged area, but cannot find it.

Because this area of memory is reserved for the Windows core, it is unlikely to be caused by an error in software code, and most likely to do with hardware. While it's possible that software (such as an antivirus product) may have accessed the non-paged area and in the process removed or edited the data windows was looking for, the mostly likely culprit is faulty RAM. It may also suggest a hardware problem with the level one or level two cache or corrupt sectors on the hard disk.

How to Fix the Problem

As with any system crash, the first thing you ought to do is reboot and try logging in again. You may well find that everything works and the crash does not happen again. You may, however, find out that the blue screen occurs before you get the chance to log in. If this is the case there are a few things you can check.

First, restart the PC. During the first stages of booting your PC (while the background is black with white text) press the F8 key. This should bring up the boot menu. The boot menu will offer a selection of options, including starting Windows normally, booting into various safe modes, and starting using the last known good settings.

Try to log back in using the last known good settings. Failing that, try booting into safe mode, and restoring back to a previous save point using system restore. The system restore utility can be found in the Start Menu, under Accessories and System Tools.

System Restore
System Restore

Running Chkdsk to Fix Page File Errors

If you still cannot log in after restoring to an earlier save point, log back into safe mode and run check disk (or chkdsk). This program will scan through the sectors of your hard disk, looking for bad sectors and correcting them, or flagging them as corrupt to prevent them from being used.

To run check disk, go to the Run option in the Start Menu, and type: cmd

Pressing enter should open a black screen with white text called the command prompt. Type chkdsk and press Enter.

Windows will then check the status of the drive and will tell you if it finds any errors. It is probable that Windows will want to restart prior to running chkdsk. This enables the program to scan files that are locked and in use by the operating system after Windows has loaded.

If chkdsk finds an error, you will want to run the command again, this time adding /F to the command, telling chkdsk to fix any errors it finds. Fixing issues on a disk can take some time so be patient.

Run Check Disk from Command Prompt
Run Check Disk from Command Prompt

If Check Disk Does Not Work

At this point, you have eliminated software and hard disk as the cause for the crash. That leaves the most likely suspect, your RAM.

Before diving into the RAM, you can check one more thing by opening up the event viewer and try to find errors that suggest another cause. You can do this by typing the command eventvwr into the Start Menu's Run option, and looking through the System and Application logs. However, unless you know what to look for, this could easily send you off on a wild goose chase.

Be Careful!

Before you touch anything inside your computer, make sure that you ground yourself to discharge static electricity that may damage your PC. This can be done by touching something metallic, like a radiator or the metal case of your PC when it is plugged in but not turned on. Unplug your PC before making any changes to the hardware.

Test Your RAM

If you don't find any errors by using event viewer, or don't know how to, the next thing to do is to check your hardware, notably the RAM.

  • Turn off your PC and remove the side panel.
  • Inside—once you push aside the mass of cables—you will find the RAM affixed to the motherboard. The RAM chips generally sit next to each other in parallel slots on the motherboard. Little plastic clips sit in small grooves on the sides, keeping the chips fixed in place.
  • Likely, your PC has more than one stick of RAM. To establish which chip is causing the problem, simply remove the clips on either side of one of the sticks, and then pull it out. Try loading up the computer again. If the problem still exists, put the chip back, and remove a different stick of RAM.

PC RAM chips affixed to a motherboard.
PC RAM chips affixed to a motherboard.

If the problem persists

The purpose of this hub has been to try and explain the error, hopefully to help prevent the need to pay out for a computer repair. While I've done my best to cover the most common causes of this particular blue screen crash, and present you with the less complicated home troubleshooting options available to you, no online guide could ever cover every single possibility.

If the problem persists, you are left with an issue that is too complicated to troubleshoot by following an online guide. It could be occurring due to faulty hardware such as your motherboard, CPU or graphics processor, or it could be due to badly written software or drivers that are interacting with an area that they should not be.

Unless you already have a good understanding of how to repair your own computer, then consider taking it into a professional.

Comments 102 comments

Bill k 6 years ago

some good points thank you.

hotbottle profile image

hotbottle 6 years ago from India

very informative

Bob B 6 years ago

Didn't do me any good!

01i profile image

01i 6 years ago from Eastbourne, East SUssex, England Author

Bob, I assume you are getting this exact message, there are a whole host of blue screen crashes that each mean different things. If it is this specific message, and you have worked your way through everything I've suggested and it still happens, then your problem is likely to be with the level 1 or 2 cache. That means a motherboard replacement, which generally means you'll need to replace CPU and RAM too :(

Desperado 6 years ago

I get the BSOD in every option, I get it even in safe mode.

Thanks to everyone.

CC 6 years ago

I get this blue screen after checking all of that on my brand new system. It goes away when I underclock the CPU and memory.

01i, why do you think that motherboard, CPU, and RAM need to be replaced instead of just the motherboard or the CPU?


01i profile image

01i 6 years ago from Eastbourne, East SUssex, England Author

CC, you do not need to generally replace the motherboard, CPU and RAM if you get this BSOD. You should run through the various suggested checks to see if they resolve the issue, it will usually related to recent installed or upgraded software or drivers, HDD or RAM.

I suggested Bob may need to replace Motherboard, CPU and RAM because he advised that he had already checked everything I suggested (including RAM) and that the issue was still apparent.

That leaves the cache on the motherboard as the most likely cause. Motherboard replacements usually mean that you also have to replace the CPU and RAM due to needing them to work with the new board.

If you can resolve your issue by underclocking the RAM, then you should probably upgrade to some better quality RAM. Unless you built it yourself, brand new systems often tend to come with the cheapest RAM available.

01i profile image

01i 6 years ago from Eastbourne, East SUssex, England Author

I just wanted to correct myself after recalling where level 1 and 2 cache are actually located. I should have advised that the cache is part of the CPU, rather than the motherboard. This does not effect the advise I have given though, as motherboard and CPU tend to need replacing at the same time.

CC, I am not sure whether the CPU caches are effected when you over or underclock a processor, I'd still assume cheap RAM rather than a requirment to replace the CPU.

CC 6 years ago

01i, thank you for the quick reply.

This is a diy computer. I picked the fastest RAM and the brand that the motherboard manufacturer recommends. Both RAM modules passed memtest at the maximum speed individually, but not simultaneously. Even tried different sockets. They passed simulatneously at a slower speed.

CPU cache is a likely culprit, but I am puzzled to why both CPU and memory have to be underclocked. I would guess that slowing the CPU alone would have solved the problem. My other thought is that the DRAM controller on the motherboard is busted and can't keep up. This is a rev 1.0 motherboard. I don't have a lot of confidence.

01i profile image

01i 6 years ago from Eastbourne, East SUssex, England Author

I assume that when you tested the RAM individually, the CPU was at the normal clock speed?

Have you tried leaving the CPU at full speed and underclocking the RAM further to see if you can get them all at the same time without needing to underclock the CPU? Or even overclocking the CPU to see if the RAM works at full speed with a bit more power from the processor?

Although, I think you're right about it being the motherboard in this instance. I think it highly unlikly that you have bought yourself dodgy RAM and a dodgy CPU at the same time.

I also assume that your manual that came with the motherboard actually advises that it is suppsed to be able to run the quantity and speed of the RAM you have put in it?

CC 6 years ago

Both CPU and memory have to be underclocked. I haven't tried overclocking yet. Been afraid of doing so. I need this computer to finish doing taxes (tax day is tomorrow in the US). I did find something interesting last night. I can run the CPU at full speed if I set the BIOS setting for CPU voltage from 1.35V to 1.425V. According to AMD, my CPU can run from 0.9V to 1.4V depending on clock speed. I noticed that the motherboard reports 1.35V CPU voltage when I set to full CPU speed. So I suspect that the motherboard is not giving enough juice to the CPU to run reliably at full speed. When I change the voltage to 1.4V, Windows startup got a lot further than ever before. No BSOD, but froze on Explorer. I then increased the voltage to 1.425V. Windows started up without issue and ran several hours with heavy processing load. Next, I will try running the memory at full speed to see if this solve my issue.

I am a bit concerned running the CPU voltage above spec. I may have to limit the voltage to 1.4V via Cool&Quiet feature.

mentalkayse 6 years ago

I'm having this same problem however I can run checkdsk or view minidump or anything because I can't get the computer to start. If it doesn't blue screen as soon as windows loads, it reboots before windows loads.

XP Pro SP2

glorybeenow profile image

glorybeenow 6 years ago from Texas

This is a real question here, why is it that Windows is the only one that has this problem? In linux you never see this screen. I have bought 2 windows xp pro. cd's, two windows xp home cd's, one windows millenium cd, one windows 2000 cd, I could go on here, but I feel foolish for having to keep redoing windows everytime this little "BSOD" occurs, the last time I just installed Ubuntu and that magic little screen went away and I can only say I just love Linux. I hate having to pay someone to torture me with an obnoxious blue screen. I do like the clean look windows has and would love to set it up to dual boot, but just cannot handle the blue screen, if they could write it out of the programming it would be great.

Thanks for the excellent post and information.

01i profile image

01i 6 years ago from Eastbourne, East SUssex, England Author

A quick note before I answer the last few sets of questions (where I can). This article in ONLY valid for the specific BSOD that contains the stop error text PAGE_FAULT_IN_NONPAGED_AREA. There are LOTs of different blue screen crash messages, that all mean different things.


I'd try swapping out RAM as suggested.


There is a screenshot at the start of the article.


The Blue Screen of Death happens when a critical system error happens and windows shuts down to prevent irreversable damage from occuring. The dump of text contains information about what was going on at the time of the crash for diagnostic purposes.

The reason why the crash doesn't happen on Linux is simply because Linux doesn't display errors in the same way as windows.

BMG profile image

BMG 6 years ago from timor laste

good..but more better if you could explain with screen shoot.....

mark 6 years ago

what if safe mode doesn't work, should i just try replacing the ram, also would changing the bios to boot from cd help to load it up with the windows disk?

pgy 5 years ago

Hi 01i,

Among the so many webpages discussing this kind of fault, yours here is the most structured, methodic, useful and making sense I've found !

I'm suffering from time to time from these page faults in non paged areas with my laptop (a 4 years old Acer 9301AWSMi), especially when it has been powered off at least a few hours (i.e. when it cooled off).

I didn't find any disk corruption problem, and I don't get these BSOD short after sw changes (the HW is unchanged since years now).

Rebooting in safe mode with cmd prompt then often works, standard safe mode sometimes.

I have two questions for you:

1) If I choose a 'reboot with logging enabled' in the F8 alt boot menu choices, what is the log file and where is it created exactly ?

2) can I use the page fault memory address or some 'fault code' to drill down the actual fault ? for instance in what task did it crash ? with what piece of software ? in cache memory or standard RAM or disk or other peripheral ?

When this phenomen happens, it crashed consistently at about the same time: Windows XP SP2 starts, logon screen prompts, then after a few secs the HD LED stops flashing, then starts over intensively after say 5 secs, like if something is then being loaded then *bang*. If I log in or not doesn't change anything -- the HD behaviour is the same, pointing at the fact that it might still be loading all the sw at start-up.

Thanks for your suggestions !

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author

The boot log is stored in your windows directory (C:\Windows or C:\WINNT) and is called ntbootlog.txt

You can view the contents of a memory dump file using some of the microsoft debugging tools. Check out this support article from microsoft

Windows NT/2000

Windows 2000/XP/Vista/Server 2003/Server 2008

mxxx75 5 years ago

Sorry to sound a bit lame I have sort of understood the excellent info above... but could a virus cause BSOD? As Im sure a virus was on my laptop just before this BSOD happened.

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author

Yes, a virus could theoretically cause this BSOD. If you suspect a virus, then I'd update your anti-virus definitions asap and then run a scan

mxxx75 5 years ago

Wow thanks for such a speedy reply 01i the trouble is I cannot get it to even run in safe mode as no matter what I do the BSOD appears I think it may be caused by the virus that was there as everything was fine until the virus popped up. I think it will require looking at. Thanks ever so much for your help

Floris 5 years ago

I have this BSOD which came up when updating a Sempron 64 3500+, HD 2850 512MB AGP, 2GB DDR2 533MHZ system with a new Athlon x2 6000+ processor. The error seems to be caused by ATI drivers.

I tried the ram check and nothing changed. When i tried the new CPU with a GeForce 6600GT everything went fine.

So the CPU should not be the cause.

Any suggestion?

Floris 5 years ago

Edit: HD3850

crystolite profile image

crystolite 5 years ago from Houston TX

Nice hub,thanks for sharing.

Bio 5 years ago

Hello,is there a way i can be sure of the fault by using the code in front of the STOP in the BSOD? thanks

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author

Bio, if the STOP error reads Page_Fault_in_Nonpaged_Area then it's the same problem. If it says something else eg 'irql_no_less_or_equal', 'unmountable_boot_volume', 'bad_pool_caller' etc etc etc, then you have a totally different cause.

The STOP 0x00000050 code associated with the pagefault BSOD wont show up on any other BSOD, it is the code specifically for the error this hub is about. If you have a different code, then googling might help. If you post it in here I'll try and point you in the right direction.

If you are refering to the large dump of information included with the BSOD, yes it can be used to troubleshoot the root cause. I linked to a couple of microsoft kb articles earlier, but reading dump files, tends to get left between a 3rd line support team and microsoft because they are not an easy read.

Duraid 5 years ago

I just tried to run checkdsk on my laptop and all I get is "checkdsk" is not recognised as an internal or external command, operable program or batch file. What should I do? Pls help

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author

Duraid, I suspect that a lot of people have skipped the check disk step, as you're the first to point out the typo that's been there since I wrote it. Open the command prompt and run "chkdsk" not "checkdsk"

Rita Greier 5 years ago

Thanks for the tips. Finally removed my BSOD!

Tom 5 years ago

Some really good tips! However they didn't work for me. Although I got my computer booting when I removed a TV capture card from a PCI port.

erikpurne 5 years ago

I was having the same issue and after a few days of troubleshooting, it's down to the NB or CPU cache, and I'm leaning towards the CPU cache.


I'm intrigued. Some of your comments/ideas are spot on, while others are laughably wrong. How do you get to know so much about some of the finer points of troubleshooting while remaining ignorant of so many of the basics? L1/2/3 cache on the motherboard? Not sure whether OCing affects the cache (notice the 'a' in 'affect')? CPU+MB+RAM needing to be replaced together? Underclocking the RAM but not the CPU so the memory gets more power from the CPU? What? You seem confused.

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author


I wrote this hub in response to the question 'What is Page Fault in Non-Paged Area?' It was written as a definition of what the error means at its basic level. What is the non-paged area? and what might cause it to fault? At the time I did not expect to be asked for my opinion in troubleshooting the problem in a growing multitude of situation specific examples, if the cause turns out to be something other than the main causes of the error message.

To test beyond the HDD and RAM you really need spare components or an exceptional understanding of circuitry and a multimeter. I didn't write a hub on the ins and outs of processor cache, I've not once suggested overclocking or underclocking anything, that's been other people telling me what they've tried.

As for my statement about replacing the montherboard and cpu at the same time I stand by it. If this problem comes up on a new PC then it's probably under warrenty, I expect that most people looking to hubpages for this problem have probably not got a cutting edge PC. If your CPU dies, chances are your existing motherboard wont work with the replacement you buy and vica versa.

This is a hub aimed at people that dont know much about their PC, to help them test out a few things before paying a proffessional. Rather than at people that have the skillset to troubleshoot which specific area of cache might be at fault.

Brian 5 years ago

I dont know what's wrong with my comp, i get this error mostly when i power down the machine and leave it off for several hours, i've found that flipping the power switch off in the back and pressing the power button, then flipping the PSU back on and turning it back on makes the comp work fine, however i dont want to do this all the time, anyone know what might be the cause?

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author

Brian, I'd suggest working your way through the article above. The most likely cause will be HDD, RAM or recently installed software. After that it gets a little trickier to diagnose.

Web World Watcher profile image

Web World Watcher 5 years ago

Oh I am very familiar with the blue screen of death...a terrifying site indeed. THanks for this hub

Brian 5 years ago

I found that it was one of the Ram sticks....... I didn't think it would be because I had ran the ram through several hours of diagnostic tests, sure enough though I tested one out at a time, and the computer kept crashing with just one and fine with the other. Thanks for the form!

Gaurav 5 years ago

Hi I am getting the same message 'page fault in non paged area'....I restart and press F8 to get into safe mode but it crashes again and starts again and it never takes me to safe mode....what to do....I tried booting from the OS disk I got with my laptop but it shows me the same BSOD....please's a windows Vista....

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author

Gaurav, if you cant log into windows, try the RAM suggestion at the end of the article

5 years ago

I originally had just the BSOD with page fault error, when tried to do a restore point it gave me an error message saying it couldn't find the right path to do it. I then went ahead and did the chkdsk and after doing that I cannot even enter safemode anymore. It trys to load it and ends up timing out and starts the reboot process. if anyone could help that would be a big help.

Guillaume the Conqueror 5 years ago

Install Linux/Ubuntu.

Honestly, i am running a 64 bit piece of shit acer that my gf bought about 13 months ago. It gave me bsod, and i was fucked. I tried everything, and even brought it to a shop. They told me, after taking my fifty bucks, that i had a hardware issue. More specifically, they told me "we've tested everything (ram, h/d, power/temp/etc.) and that I needed a new motherboard. I was about to give up until i downloaded the ultimate boot cd and got the partition manager to open. Since it's linux based and had no issues at all, i just installed ubuntu. s hit works awesome!

01i profile image

01i 5 years ago from Eastbourne, East SUssex, England Author

I just wanted to point out that switching to Linux will certainly resolve the problem. But only in the context that BSOD is a Windows error reporting mechanism that linux does not share. Unless the issue was software installed on top of windows, whatever was causing the crash is still there, you've just installed a different operating system that crashes in different ways.

maxravi profile image

maxravi 5 years ago from India

Thanks for your hub.well I never faced any issue with page fault. but I will bookmark your hub and keep it handy.

zapper067 5 years ago

Prob--everytime i chkdsk or restore the computer also crashes with no title and not even a code as it was all 0x0 and ask admin for help.Huh?

Davisd 4 years ago

In my non-expert opinion, I suggest either looking into power source options, I recently solved my problem, which was running 4 hd's and 8900gt sli with 2 caddys in the usb. Same issue with page filing, power hoarding from the CPU, hds, gfx to squeeze more juice into the RAM. Upgraded my psu from 240v to 360v or close to that. Never had another issue.

That's my say, just a fortunate guess in my mind of what should better my situation which also worked for that too.

To temp fix my prob I ran 3 hds and the sli. And caddy hopped the other hds on the single usb.

I didn't try your thread personally but i have referenced your posts to my mate with this prob to a resolution. Ended up being the RAM.

Thanks :D

Oldandintheway 4 years ago

01i, thanks for the info, much appreciated. I got to the point that I tried to run chkdsk/F, but I got this:

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts?

I selected Y, and proceeded to restart in safe mode. Just for kicks I tried to run it again, and ( no surprise) it did the same thing. I'm just wondering what this means. Thanks.

Oldandintheway 4 years ago

*edit* I restarted again (not in safe mode) and saw chkdsk/F working, but was cooking dinner, and had to get up and go to the other room. When I came back, chkdsk/F had finished and windows was asking for my login password, so I didn't get to see the results of F, if there were any. Doh. I'm gonna restart in safe mode so I can chkdsk again.

Thanks again for the hub.

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

Oldandintheway, chkdsk needed to scan files that are in constant use by windows. It cannot do that while windows is running, so instead launches after the next reboot. Maybe I should edit the hub to warn people that chkdsk may want to run after a reboot.

Oldandintheway 4 years ago

After I re-chkdsk'ed I got a list of issues: Master file bitmap attribute is incorrect, the volume bitmap is incorrect, windows found problems with the file system. It recommended I run chkdsk/f. Can I assume that the fix didn't work? Any idea why?

Many thanks!

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

When you run chkdsk without adding the /f switch, the system searches the disk for errors but does not do anything about them. Adding /f tells chkdsk to fix errors on the volume. If chkdsk suggested that you run with the /f switch specified, you probably didn't include it when you checked, and will need to in order to fix the problems that it found.

Oldandintheway 4 years ago

Sorry if I was unclear, I did run the Chkdsk/f function on startup (the second time). After that, I restarted again in safe mode and ran chkdsk again. The issues were not fixed. Should I move on, or try to figure out why chkdsk/f didn't work?

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

Are you running chkdsk/f or chkdsk /f ?? I am not 100% certain of this as I've not experimented running the command without a space, but it might not work, and as you've missed the space every time you've typed it here, maybe that's the problem?

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

Also, but less likely you may have typed chkdsk f without the forward slash. This would have run the read-only form of chkdsk on your F drive. Assuming you have one.

Oldandintheway 4 years ago

Crap, missed the space. Thanks for catching that. I'll try that when I get home. Thanks again for all your help!

gfd 4 years ago

thank you so much!!!

Rain Defence profile image

Rain Defence 4 years ago from UK

Hi, in your 'what to do' section, you say the first thing to do is to reboot and try logging in again.

You missed out a vital step. I think you should remember that when you see a BSOD, the very first thing to do is swear loudly, maybe scream a little in frustration and anger, then reboot and try logging in again.


mark 4 years ago

hello sir,

when i try to boot the window, it says hal.dll is missing, therefore i can't boot on any mood, such as safe mood or last good config, because i received same massage on all of them. So i tried to do fresh install, but I received same blue screen as above. I swapped the ram with new ones but still same problem. took out HDD and CD Drive out and put them back. still same thing. What do you think i should do? thanks

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

hal.dll is a vital component of windows. Without that file the operating system doesn't know how to communicate with your PC hardware. This hub is probably not your answer. Resolve the hal.dll issue first, and chances are your BSOD will stop. Reinstalling windows is your quickest fix, although obviously not so good for your data. If you need your data there are a few good guides when you google 'hal.dll is missing'

mark 4 years ago

thanks for your reply. im trying to reinstall the window, but thats when the BSOD comes into the play. I tried both system recovery and fresh install of window, both tries BSOD shows up. so fixing hal.dll is kind of out of question. I dont care about the data that i will lose, they all backed up. i did alot of research on how to get hal.dll fixed but to no avail. thanks so much

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

mark, if you've checked software by formatting and reinstalling windows, and you've checked RAM by replacing it, then you've already covered the most obvious causes. Based on the reports in this thread so far, your most likely issue would seem to be with an area of cache on your CPU or motherboard. It's going to be really hard to disgnose further without replacement components.

However. Loss of a vital windows file, followed by issues reisntalling could theoretically mean that you have a corrupt HDD right in the places windows loves to install core functionality. Maybe the very start or end of the drive. It might well be worth either attempting to boot into Linux from a USB stick and running HDD checks, or perhaps simpler, trying to reinstall windows onto a new HDD.

mark 4 years ago

ill try to install linux into it and hopefully it will install and from there i could have access to hard drive and repair my missing files. ill get back to you on that. thanks so much

mark 4 years ago

so i did boot into linux with no problem, so i restarted the computer and i was able to do system recovery without BSOD appearing. so linux saved me without doing anything. how weird! anyways thanks so much your help.

ChrisTech 4 years ago

Cheers dude. It was 1 of the RAM models in the laptop although this kept me from reinstalling win 7 but it allowed me to install windows vista and xp, any reason why?

Isn't it easier to google something rather than figure it out urself =P

Dave 4 years ago

A friend of mine has recently received this error. Actually she's had it for about a year but I've been in Iraq, so now I'm finally working on her computer to see what could be the problem. So far I've run a chkdsk and it says there were 8kb of bad files, I figured 8kb isn't a problem but I've set it so that it will run the chkdsk/f when it boots up again. Till then however, I am running a memtest. I have had 3 good passes, and figured I would let it run all day just to be on the safe side. We are fairly positive it isn't the hard drive as we pulled the current one from a known working system and swapped them both. The old hard drive works fine in the other computer and this one still BSOD. I'm going to swap out the processor soon, but so far I'm thinking it might be the motherboard. Can I get your opinion on that?

NIK 4 years ago

I have such problem only while watching online video and last time it happened while i was watching film from my HDD.

Can u help me?

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

Wow, loads of recent updates

Mark, glad it's working, although PC problems that have been recurring regularly rarely just fix themselves. Hopefuly it'll stay fixed.

Chris, I could only guess as to why windows 7 was crashing when vista and xp didn't. My guess would be that windows 7 introduced some new checks that were previously not in earlier versions. Glad it's sorted.

Vineet, installing a linux distribution wont resolve your problem if it's hardware related, it'll just prevent you getting a windows specific crash. Are you getting any BSOD more frequently than others? It might be worth noting down what crashes occur, maybe there is a connection between them.

Dave, if chksdk found bad files, I'd run with the /f flag first and make sure a processor upgrade is actually required. 8KB could be critical if they are the wrong files.

Nik, have you run through the suggestions in the hub?

Nik 4 years ago

HDD was checked. Memory - too.

Ihave this BSOD rarely but it's annoying.

Reinstalling of W7 haven't worked.

my RAM is 1600MHz, but manufacturer put 1333MHz as basic, so I've set it on 1600MHz manually.

Also my i5 2500K worls at 4500MHz.

And in journal the problem looks like Kernel problem.

I think that's because voltage, but i have this BSOD rarely and when PC isn't used hardly (watching films). So maybe it's Nvidia drivers problem?

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

Nik, if you've gone through the Hub you start getting to an issue that's pretty much impossible to troubleshoot remotley over the internet based on a short description in text, and an overclocked PC. You could well be right about Nvidia drivers, googling nvidia along with nonpaged area has a lot of hits. Although the fact you've significantly overclocked your CPU and RAM might also be the issue. I'd download the latest Nvidia drivers in the first instance, and if that doesn't help try undoing your overclocking and see if that makes a difference.

Matt 4 years ago

Thanks for the advice. A startup repair failed. Booted Win 7 Ultimate 64 into Safe Mode and ran the CHKDSK/F command. Now it's booting to a different BSOD (0x0000000A / IRQ_NOT_LESS_OR_EQUAL). Thought it worth mentioning in case others get the same — it's easy to assume the BSOD message is just the same one recurring if you don't pay attention!

I'll move on to track that one now!

Matt 4 years ago

Quick update, just for the record. Switched off and unplugged. Pressed power switch in or 20 secs. Re-booted and the second BSOD has gone. Did startup repair again. Worked, but Windows decided it was now unauthorised (after 2+ years of working fine!). So system restore just done and Windows recognises itself as legit again. Confusing, but at least it's working now.

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mandination 4 years ago from Pittsburgh

I really appreciate this article - it's very clear and concise and gives a great explanation of the problem. I'd been getting this error off and on and had no idea what it meant, so I'm really glad I decided to look on hubpages. Thanks a lot for the info. :)

glen 4 years ago

i have tried everything suggested but i cannot to do the chdiscs but all i get is the blue screen when i press f8 back to the blue screen i have checked the ram and it makes no difference please help

01i profile image

01i 4 years ago from Eastbourne, East SUssex, England Author

Glen, a BSOD is a windows crash, so if it's blue screening when you press F8 then you're pressing F8 to late in the boot process. To get to the boot menu you want to press it 'before' your PC starts the process booting windows. Turn the PC on and immediately start pressing F8 over and over quickly until you see the boot menu. Easiest way to ensure you press it early enough and at the right time.

prem 4 years ago

i am unable to load in safe mode also......what to do now...?.....can any one help!

hubert 4 years ago

Yeah!!finally fixed it.

Just had one defect ram stick, so I just booted up windows time after time with a single ram stick to test which one was defect, and by one of the ram sticks windows didn't boot so I knew that was the defect one.

Just sending it back to the store and I will receive a new pack of new ram sticks.

I have to admit that I did some overclocking where I adjusted the RAM voltage from 1.50 to 1.65 :$

Hope this will help some others fixing their boot problem.

Kind regards,


NIK 4 years ago

Hi, 1 more time)

I've understood that it's NVIDIA driver problem. Cause Sometimes there's BSOD, sometimes simply "driver had crashed and should restart". But also I'm afraid that it's problem of videoram, but in GAMES everything is OK!

People say that problem may be in voltage...

But once more. I have BSODS maybe once a week... and always in different situations, when PC doesn't even work hard!

A helper 4 years ago

Dear people. If you are having this error when booting normally and having the 0x74 error when going into safe mode, please try clearing the registry and then in the system restor menu, open the command prompt and type chkdsk /f c: That should work

Anna 4 years ago

For me I only have this error when first logging into an online video game. It never does it any other time. I was using an nvidia card and am now trying my old ATI again to see if that fixes it.

ashith 4 years ago

hi i'm just getting this error and a lot more.i've formatted c drive and when i try to reinstall xp the pc just completely freezes.and when i try a boot disk it shows a page fault.i cant do a chkdisk as i never reach the command prompt due to this problem.and i think my ram is ok.pls help me out

deanxxx 4 years ago

i had a problem with BSOD with this and a few other types of faults. It seemed to be a loose SATA cable at the hard drive end. Ive just had (for the first time in nearly a year) this page fault again. Hopefully it will as simple as a a loose sata connection again.

gearman19 4 years ago

I am also a sufferer of the BSOD "Page Fault" problem and on the same screen it also says that it is the file MSIBIOS32_100507sys.

Im running XP and I can boot and get to Windows starting up but within minutes of logging in it all crashes and the BSOD starts dumping ram memory to the hard drive. Also I can get to the safe mode options but I am not able to go up and down on the menu, it just hangs and then I have to reboot. Its frustrating as I cant to a safe mode start or use any of those options and when I do get in to my login I cant do anything either because the inevitable crash happens. Any input would be appreciated!

Bony 4 years ago

hi sir, i have the same problem with my computer..bsods ocuring many times a day..i have an advice that you can recomend this software "whocrashed" that analyses dumb file and display the cause of bsod... Btw "whocrashed" analysed my diff dumb files and it shows diff drivers as the cause like some nvidia,and windows files,i tried replacing my hdd and dosent work(i reinstalled windows too)now i guess the problem is with ram or mb or cpu..what do you say? Btw how can i check my ram or mb is broken?

Nijomon Jose profile image

Nijomon Jose 4 years ago

hi sir, i have the same problem with my computer..bsods ocuring many times a day..i have an advice that you can recommend this software "whocrashed" that analyses dumb file and display the cause of bsod... Btw "whocrashed" analysed my diff dumb files and it shows diff drivers as the cause like some nvidia,and windows files,i tried replacing my hdd and dosent work(i reinstalled windows too)now i guess the problem is with ram or mb or cpu..what do you say? Btw how can i check my ram or mb is broken?

............ 4 years ago

Most likely the PAGE_FAULT_IN_NONPAGED_AREA BSOD is caused by a driver software bug, such as dereferencing a dangling pointer. A driver software bug is the most likely cause of any other memory access violation BSODs too, such as IRQL_NOT_LESS_OR_EQUAL or KMODE_EXCEPTION_NOT_HANDLED (with 0xc0000005, STATUS_ACCESS_VIOLATION as the first of the 4 parameters).

While the nonpaged memory cannot be swapped out, it can be unallocated, causing a page fault if accessed. Most likely, a dangling pointer just happens to point to an unallocated nonpageable page.

bobo 4 years ago

what if i was vista

nick 4 years ago

I have gotten this same error ever since i bought my laptop. I put in new ram and still get the error. Tested it all with memtest. I popped out each stick as well and tested them and still no errors. I believe i have everything up to date software wise on my laptop so i am thinking it is from heat. Is heat something that will cause the BSOD from happening?

Nick 4 years ago

also i get 0x0000001E error from time to time

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insurancesniper 4 years ago

Can we I request a screenshots?

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reagu 4 years ago from Los Angeles

Useful info. I hate getting the bsod.

Joseph 4 years ago

I don't know if you are still reading these, but I am having this same error, but I am positive it is not hardware related as I am currently able to run XP just fine on a partition of the hard drive, but Windows 7 crashes about 5 minutes after logging in with this error.

Helen 4 years ago

I had the error page fault in non page area error when running AVG anti-virus scan. I turn off start up programs in the config.sys file and re-ran AVG scan without any errors. I did leave the adobe and AVG start up programs.

Carter 4 years ago

Awesome info. If the RAM is bad and needs to be replaced does that mean; I need more RAM or just need to replace the amount I had?

Ah Lok 3 years ago

Awesome! Thanks for the post.

Resolved my BSOD with chkdsk /F.

Thanks again

mrrgl 3 years ago

Nice article... BUT there are many other things that can cause this error!

I went through all these steps and was at my wits end upon finding out that it was not a RAM problem. There's an additional step for troubleshooting this:

Enter safemode, type "msconfig" in start window, disable everything associated with antivirus programs, both applications and programs. This took me from guaranteed pagefault bluescreen 20 times in a row upon startup to problem solved.

William 3 years ago

Thank you for your tips.

I managed to overcome mine by using REPEATED System Restores.

However, one thing weird was it didn't work during the first time even though the restore was finished.

What I did was I kept using Startup Repair and System Restore randomly many times.

The last thing that I did was I switched to "Safe Mode", chose the latest Restore Point, waited until it rebooted, then the strange thing happened. I just switched to "Safe Mode with Networking" for fun but then the computer logged in Normal Mode and suddenly everything is back to normal with a message that my System Restore is success.

01i profile image

01i 3 years ago from Eastbourne, East SUssex, England Author

I stopped responding to this hub a while ago, simply because the original article was supposed to be a basic guide to help troubleshoot the most common causes of this BSOD, rather than the absolute answer to every possible cause.

Having said that, I'm posting - albeit a little late - based on the reply from mrrgl.

I would NEVER suggest disabling everything anti-virus related to fix a problem. If you wish to try this, it should be a temporary check, and done in safe mode (without networking). If it turns out that your anti-virus 'is' the cause, then you should replace it with a new anti-virus system, rather than just disable the current one.

Not a machine 2 years ago

Thank you for the guide, it helped although i found out the problem was on my motherboard as it was overheating. I dis-assembled the computer tompletely,cleaned the board carefully with some alcohol, then cleaned out the dust from the heatsink and found out that there was no thermalpaste left on the Processor, so i bought some and applied it, now im getting better temperatures, still a bit higher than normal but im guessing it is because my computer is about 8 years old. after the heat problem got corrected the blue screen stopped popping up.

just to give you an idea on how bad it was, 45C when idle, when browsing 60C, when playing video 85C, when opening a game or more than 1 app at the time 90C to 100C then it shut down.

After clean up It reduced to 45C idle, 75C when playing video, 80C when overworking it.

After thermal compound applied, 40C idle, 50C when playing video, 66C max when playing games or have multiple tasks runing.

I feel it is still a bit high but it doesn't reach critical levels anymore.

Thanks for the help.

ron 24 months ago

Im having a problem with my pc, im using windows 8 btw, this messsge keeps poping out "PAGE_FAULT_IN_NONPAGED_AREA", im not really good in computers.

And now i cant open my pc is it because of my ramm? I really need my files do u think i can still recover my files in my hdd tnx in advance

tikka 22 months ago

Worked. Ended up replacing mobo. Only one ram slot was working. It had fried for some reason. Tried with all slots with other ram sticks and the did not wor km. Bought a used identical mobo for allmost nothing and WHAM! Fixed. :)

Lee 18 months ago

For me, I tried chkdisk which didn't help. Safe mode worked fine so I used MSconfig to disable all startup items and services. Rebooted fine. Then re-enabled some startup items and all services. Still working. The remaining startup items aren't necessary for me. I could re-install the software causing it if I narrowed it down more by enabling 1 at a time until blue screen. I won't be doing this as the laptop is being replaced soon.

David Bartenstein 5 months ago

Thanks a bunch! This is extremely informative and clear! Now I know I most likely am experiencing problems with my memorycards. I hope it will be solved once I replace them. (I needed to upgrade them anyway )

Amadi A. 5 months ago

My computer with Windows 10 keeps bsod-ing once A week whenever I plug in a new device

(Ext. hard disc drive, USB webcam, etc.). The ram is not soldered onto the motherboard.

What do I do to stop it? I can see that this is really old so I won't complain if I don't get an answer. I think it's a Java-Related problem. I would like some help please. (-:

nek 4 months ago

I bought a brand new PC made by HP. It has developed this problem twice already, but fixed it by itself automatically. Should I return or replace the computer? Thanks!

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