Ooma vs. Vonage—Which is Best?
Compare Ooma to Vonage Before You Buy!
I hate that stupid Vonage commercial. If you are ready to save on your phone bill, you might be wondering if there is something better than Vonage.
Great question. Vonage is probably one of the best-known cloud-based phone service companies out there, thanks to their commercials. If you are ready to save on your phone bill, you might be wondering if there is a better VolP deal out there than Vonage. You have several choices, such as Magic Jack Plus, Netduo, Obihai, and Ooma. Of all of these, Ooma offers the least geeky, easiest to install phone service with the best sound quality.
Since Ooma and Vonage are the most similar to each other, let's dive into a comparison of the two services and how they can both save you money.
Ooma vs. Vonage: Call Quality
Ooma has recently released a new HD phone that provides high-def quality when speaking with another Ooma user. But overall, both Ooma and Vonage get good reviews for sound quality. So, based on customer reviews, Ooma and Vonage are the same.
Ooma vs. Vonage: Initial Cost
Ooma vs. Vonage: Monthly Costs
Here is where Ooma starts to really pull ahead.
Vonage runs a standard introductory promotion these days of $9.99 per month, switching to around $28 (plans go as high as $55) per month after the introductory period (typically six months). So for your first year you would pay about $240 for your service, plus fees and taxes.
The Ooma gives you more options. If you are okay with getting phone calls with basic caller ID and voicemail, then you can get their service for free, with as little as $4 per month in taxes and regulatory fees. If you want Ooma's upgraded services such as three-way calling and second-line, then they charge $10 per month for that.
Ooma vs. Vonage: International Calling
Both of these phones offer free nationwide calling in the US. Additionally, one of the biggest attractions of Internet phones is the incredible low rate available for international calling.
Vonage includes free calling for up to 60 countries, depending on which monthly plan you go with.
Ooma requires that you pay an extra $10 per month for 1,000 minutes of international talk time with their list of 60 countries. So, as long as your country of interest is on the list, you could pay for Ooma's premier service and their Internet calling and still pay less monthly than Vonage.
Ooma vs. Vonage: For Multiple Phones
Vonage doesn't really support a second phone (same line). However, if you buy a cordless phone with a second base, that will work just fine. Just plug the main base into the Vonage box. They also sell wireless phone adapters that you could use.
The Ooma Telo model actually allows you to provide a dial-tone to your entire house, provided that you don't have a landline. You just run a line from the Telo to any phone jack and it activates all of the other phone jacks in the house. Plus, with Ooma's second-line feature (Premier plan), you can call out, even if someone is already talking.
What About Caller ID, Voicemail, Three-Way Dialing, and 911 Service?
Vonage, of course, provides all of these services with their monthly fee.
Ooma provides basic caller ID, voicemail, and 911 services with their "free" plan. If you go to the Premier plan ($10/month) you get all of the above features, plus some.
Ooma vs. Vonage: Device Warranty
Both companies provide a one year warranty on their device.
Ooma vs. Vonage: Which Is Better?
Bottom line? I hate contracts. Vonage is hard to terminate—you have to call in and spend quite a bit of time answering many questions. Plus, cancellation under contract requires a termination fee. Even when you sign up with no contract, Vonage really puts you through the wringer on the cancellation process, asking all sorts of unrelated questions and often taking over half an hour on the phone in order to complete the cancellation.
Ooma, on the other hand, gives me the freedom of no contracts and lower monthly bills. For a long-term, money-saving solution, Ooma is the clear winner.
In fact, if you are insistent on trying Vonage, I might encourage you to check with your Internet provider. They often provide a similar broadband phone service for about $20 a month.
free (apx. $4 in taxes and fees)
$240 + taxes and fees
$10 per month; 1000 minutes to 60 countries
Multiple Phone Lines?
does not support
Caller ID, Voicemail, 3 Way Dialing, 911 Service
yes: one year
Note: How to Improve Your Phone's Sound Quality
As with all VoIP, troubles with sound quality are more likely to be related to the upload speed of your Internet connection. Both services recommend changing the QoS (Quality of Service) settings on your modem to prioritize the traffic from your Internet phone. This can help keep your phone conversations from being trumped by the duckface photos your daughter is trying to upload from her bedroom.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.