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5 Reasons to Avoid e-Rewards Surveys

Jeremy utilizes many computer-based skills in his job as a college resource manager.

e-Rewards logo

e-Rewards logo

E-Rewards Surveys: Free Money or a Waste of Time?

What is e-Rewards, exactly? It's a free online survey-taking software that eventually offers rewards in the form of various gift cards. With no commitment or deadlines, the surveys offer a nice way to score a few extra bucks, right?

Not exactly. Like all things that sound too good to be true, e-Rewards doesn't tell you all the painful details upfront—and most users never see any profit from the program. So why is this one better skipped? Here are five reasons to pass on e-Rewards online surveys!

1. Your Earned Rewards Are Misleading

So the program tells you how much money you'll get from completing a full survey, or the "partial" value if you can only finish some of it (more on that soon).

You'll earn about $2 or so for most questionnaires, but that's not the true value; you're earning e-Rewards dollars, which are worth less than actual dollars when converted into gift cards. For instance, a $25 GameStop gift card demands $75 of points. So you're often earning only 1/3 of what you're told, tricking you into thinking your time is worth more than it really is.

Pictured: a user 10 minutes in.

Pictured: a user 10 minutes in.

2. You'll Rarely Complete Surveys

Many of the program's surveys give you a paltry partial completion rate (often 25 cents, less when translated), which is when your answers make you ineligible for the rest of a given survey.

Problem is, these screening questions are often hidden mid-way through rather than at the start as they should be, meaning you'll often devote 15 minutes to a survey just to be booted out so the company doesn't have to forfeit the full value. Low blow, guys, especially when the issue's so common; I was only able to fully complete about 20-30% of the surveys I took.

Not with this many complications, unfortunately.

Not with this many complications, unfortunately.

3. You Need to Take Surveys to Take Surveys

E-Rewards will email you about new surveys, but this in itself is often a gimmick, as these usually have slim windows of opportunity, meaning you often click the notification only to be told the survey expired, and you'll have to search for one.

Thing is, you answer several screener questions every time you find a survey, meaning half your time on the site is spent answering questions that aren't even earning rewards. And you'll commonly see repeated questions; why not just save our answers so we can get back to the actual questionnaires?

You're halfway there, Bob, just 50 more hours.

You're halfway there, Bob, just 50 more hours.

4. Rewards Threshold Are Too High

Remember, you'll earn gift cards of far lesser values than what your dollars appear to be worth, but it almost doesn't matter; to gain anything, many brands require $75 or more total e-Rewards currency points.

That's a tediously-high value when the majority of surveys are booting you and granting less than 25 cents worth of points. You'll need perhaps 100 hours to ever dream of reaching the mark—you'd earn far more in that time, even with minimum wage. A few products offer lower margins, but you're probably not interested in them considering...

Available brands with e-Rewards.

Available brands with e-Rewards.

5. Rewards Are Limited

If you somehow have the stamina to actually meet the threshold, what can you dedicate your points towards? Well, never actual money, as you can only achieve gift cards, membership points, or other consolation prizes, so you're technically never getting paid. Instead, you have less than 40 companies to score rewards for.

That sounds like a fair amount, but many are obscure brands you've probably never heard of and have no interest in. A catch-all gift card like Amazon would have been great, allowing you to nab essentially anything, but as is, you're locked into very-specialized stores, like specific hotels or magazines. GameStop is included, giving gamers some incentive, but it's still a limited prize for the many hours of labor required.

E-Rewards Survey Review

I understand online surveys I can jump in and out of aren't going to get me rich, but e-Rewards left a particularly sour impression. Available gift cards are so few and out of reach that the entire program was essentially a big waste of time.

And the behind-the-scenes tricks that continuously deter your progress (being booted from surveys, offering misleading reward values, etc.) and annoying emails are particularly off-putting. This is little more than a scam where you're not losing money but time, very likely without ever seeing any benefit, leaving users with only bitterness to show for their work.

© 2019 Jeremy Gill


Terry Gersdorf on August 28, 2020:

Me and my GF have been using e-rewards for over 10 years. We Love It..... I have paid for my New PS4 with e-rewards points. And, over the years have accumulated enough IHG hotel rewards 180.000 points for numerous Free hotel stays at any IHG property. And, we are currently saving points to get my New PS5 when it's released this fall.

ditchhook on July 20, 2020:

I agree with this assessment.

Liz Westwood from UK on January 23, 2020:

Yes. I've been told that you can't go for the same reward within 60 days. The system just doesn't let you redeem them. But my issue is that rewards take much longer to credit than eRewards state they will.

Jeremy Gill (author) from Louisiana on January 23, 2020:


Sorry to hear that. Not sure if this applies to all rewards or just GameStop, but I recently learned you can only redeem one E-rewards Gamestop gift card per quarter year, so if you've stockpiled a bunch of points, it's gonna take awhile to actually spend them (if that's what you set your sights on).

That might be acceptable if we'd been informed ahead of time, but I don't believe that's the case.

Liz Westwood from UK on January 23, 2020:

We have recently found that attempting to redeem eRewards for Hilton Honors points is ridiculous. It never happens within the 6 week timeframe and all eRewards can do is blame the delay on Hilton. Hard to believe in this digital age.

Brooke on January 22, 2020:

Error Rewards is what they should call it. Surveys should be banned online permanently scams are what they are in todays market. I would jail the entire internet for one tiny scam.

Douglas Pusateri on January 09, 2020:

Was a platinum member who participated regularly. I was then removed for some unspecified reason where I apparently offended someone with my opinion. No explanation, warning, second chance or ability to defend myself. Found a better opportunity after that.

Les Markiewicz on August 18, 2019:

I read your reviews and saw a number of disappointed participants with eRewards that had been with them for years doing surveys and then suddenly suspended with no warning and advice as well as rewards suspended. This just happened to me. I had been with eRewards doing surveys faithfully for about 7 years. I noticed a month or so that I hadn't got a survey email from them for awhile, so I contacted them. In a few days I got an email saying that my account was suspended and I no longer could participate nor redeem my rewards. No specific reason and despite asking to discuss the matter with someone, no calls. I suspect that since I had quite a bank of rewards, since I didn't really redeem very often, it might have been an opportunity to not pay out. Since no interest in discussing this with me, and no transparency, I have no idea.

Shirley seaman on August 02, 2019:

When you get close enough to their high dollar amount for reward, they shut your account down and say that they found you gave incorrect information??scam if you ask me!!

Gregory DeVictor from Pittsburgh, PA on March 05, 2019:

One of the worst e-rewards survey programs out there is the CVS [Customer] Advisor Panel. The surveys are very long and detailed and request personal information from participants such as medical conditions and prescription drug regimens. In some cases, you must answer about 25 questions before the panel “qualifies” you for the survey. Participants are paid in CVS ExtraBucks and the most that you can earn from a 30-minute survey is $10.00. However, most payouts are for $5.00 in ExtraBucks. I look at earning $5.00 in ExtraBucks for a 30-minute survey as a “Pyrrhic victory.”

Liz Westwood from UK on March 05, 2019:

Generally survey sites are poorly paid and those that used to be reasonable are fast reducing payouts. Some piggy back on other sites so they take a cut, usually 25% plus of your earnings each time someone completes a survey. Somebody somewhere is making big money out of survey takers. Screenouts are frequent and frustrating.